Scheduled maintenance: Data Centre Migration

Submitted by gavint on Sun, 15/01/2012 - 15:52
Date: 
Fri, 27/01/2012 - 21:00 - Sat, 28/01/2012 - 07:00

In conjunction with engineers from Gyron, we will be migrating all hardware at our primary site, Telstra’s London Hosting Centre, to Gyron’s own Centro Data Centre in Hemel Hempstead. All customer services will be affected during this window.

Sending email servers should queue your inbound email for delivery until the migration is complete. No email should be lost.

No IP addresses, hardware, software or DNS names will change during the migration - this is a physical relocation only - so you don’t need to update any configurations.

We are committed to minimising the impact on your business and are aiming to complete the migration as quickly as is safely possible. We will post updates on this post during the migration to keep customers informed of progress.

We apologise for any inconvenience caused by this essential maintenance.

Update 27/01/2012 21:45: Customer machines are now being shut down in advance of the physical migration.
Update 27/01/2012 22:00: All customer machines are now shut down and the physical migration will begin shortly.
Update 28/01/2012 00:45: The physical migration is now complete and the equipment is being re-racked at the new data centre.
Update 28/01/2012 01:55: The equipment is now connected and powered on at the new data centre and we are performing checks before powering on customer virtual machines.
Update 28/01/2012 03:15: Customer machines are now being powered on and we will be completing final checks shortly.
Update 28/01/2012 03:30: All customer machines are now back online, if you are experiencing any issues please raise a support ticket by emailing support@networkeq.co.uk or call us on 0333 3441270.